Development stages

In this section, we will explain the stages involved from the concrete idea of a connection to the use of a connection (connector) in production at a healthcare organisation, and who does what in each step.

We have three development stages:

• Stage 1 applies once for new external suppliers.
• Stages 2 and 3 must be completed for each version per connector.

Why does Nedap assess?

We feel responsible for the services we offer to healthcare organisations. Although the quality of the connector falls under the responsibility of the supplier, there is always a connection with Nedap; both in terms of processes and technically, as well as reputation. For these reasons, we like to stay involved and use a mix of objective and subjective criteria. This way, we don’t have to document everything in rules and procedures, but everyone knows what to expect.

Below are the development stages described, along with the points on which we assess.

1. Intake
With the intake, an external party essentially requests to become a supplier. Existing suppliers can skip this step. The intake is initiated by completing the intake form.

What does Nedap assess?
First, we look at the party we are dealing with. Do we already know this party? In which market is it active, and what services does it offer? We also review the certifications the party holds. And as with all connectors, we check if and which healthcare organisation is involved; this is a hard criterion for us. We often make contact to get acquainted. Finally, the connection agreement must be signed.

2. Development
The external party has been granted access to the support ticketing system and the Ons API Dashboard. During this stage, the supplier describes the functional and technical design of the connector (version) in the Ons API Dashboard.

If the supplier is satisfied, access to the next stage can be requested with the Request review button. At that point, it is necessary for the models to be specified.

What does Nedap assess?
During this step, we verify the clarity of the functional and technical design and if they are aligned with each other. We do this from the perspective of data minimization. If a model is requested that we believe does not align with the functional design, we reject the request.

In addition, we check which healthcare organization is involved in the development of this version of the integration.

3. Production
The version of the connector has been approved for use on staging and production environments of healthcare organisations. A separate permission is required for each healthcare organisation, which is obtained with certificates. One certificate is issued per environment per healthcare organisation. The certificate must be renewed annually.

What does Nedap assess?
Once the connector is running in production, there is basically no task for us to perform.

Changes

Changes Do you want to make changes to an approved connector? Then you must create a new version of the connector and go through the process from stage 2. It is not possible to modify an existing approved connector.